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Mobile health is here to stay!

Mobile Health: Patients Want It All

When it comes to combining personal health with the convenience of mobile devices, what do smartphone users really want? A recent study suggests that people want to be fully engaged online, including accessing their health records and communicating with their healthcare providers—all from their phones and tablets. It’s a great idea in theory, but can everything actually fit into one application? Read more

Telemed doctor using tablet

Who Wants to Be a Telemed Doctor?

Patients in rural areas and with limited transportation may welcome telemedicine, but what about the doctors?

It appears that physicians everywhere are also embracing this technology. A recent nationwide poll, conducted by QuantiaMD and American Well, reveals that 57 percent of primary care physicians are interested and willing to conduct telemedicine visits with their patients (1).

To better understand this response, let’s examine the context. As revealed by the survey, doctors are spending increasing time on non-reimbursable phone and email communications with patients. The average family doctor devotes nearly 4 hours per week on phone calls and emails, and each phone call alone costs roughly $20 of the physician’s time.

In this situation, it makes sense to replace non-reimbursable activities with billable telemedicine hours. Read more

senior patient using swyMed tablet

Introducing the New User Type: Patient

senior patient using swyMed tablet

In response to customer requests, we have just added new user type for our software: “Patient.” Patient users are not able to search the user directory, meaning that a care provider can keep all their patients in their groups and directories for easy access while maintaining the utmost privacy. A doctor can give a patient swyMed software, set them up with a Patient account with the doctor in the presence list, and the patient can’t search or see other doctors or patients, fully complying with HIPAA.

We created this user type so that swyMed can be given to individuals on their home PCs, smartphones or tablets, to connect to their doctor, and know that their privacy is protected.

In the past, most of our clients installed our software on devices owned by their facility, which either restricted use to the facility or required loaning devices to patients. Now with the Patient user type, they can throw the doors open and give the software to anyone, anywhere.

This is just one more way that we are allowing our healthcare customers to have the workflow they want, rather than a Rube Goldberg procedure for contacting patients while maintaining full compliance.